Professional Services

optimal planning of your projects & tasks and automatic registration of working hours

For service companies, planning and optimizing time and resources is always a challenge, whether it's scheduling maintenance, installations or following up on tickets. Is your organization making optimal use of your employees and resources? And can your employees trust that compensation is being done correctly?

 

Syntegro offers a complete Workforce Management solution within business services: time registration, planning (personnel, project and task planning), job registration and access management for your employees, office staff and temporary workers.

Schedule according to your requirements!

Scheduling the right person for the right task is only one challenge. Often you also have to take into account all kinds of preconditions: the availability of materials and equipment, start dates, deadlines, locations, SLA’s, and so on.

 

We ensure optimal planning, satisfied employees and customers. We do this with software that we fully tailor to your planning needs:

  • Total planning in one tool: staff, tasks and projects.
  • Faster processing of tickets and SLA’s and more efficient communication to customers based on the planning.
  • Better insight into costs, investments and planning, with the possibility of post-calculation.
  • By planning based on availability and competitions, you always put the right people in the right place within your organization. This way, you avoid under- and overstaffing and the costs that come with it.

    • Direct insight for employees into the current schedule. Even after a change, the schedule is immediately visible in the app or portal.
    • Flexible, efficient and simple for planners. We do this with a customized planning board on which we clearly display relevant, real-time information. Think of availability, schedules and over- and underutilization. For both permanent and temporary employees.
    • Integration with various service management systems.
    • And extensive reporting for continuous optimization.

    Easy registration & always insight

    Through the convenient app and portal, employees have real-time insight into their schedules, hours worked and leave balances. A request is submitted quickly and easily and the manager can approve it immediately via the app or portal.

     

    For time, task and project registration, there are several ways for employees to register: via the clock, a PC or via the app.

    Automatic & reliable time registration

    With Syntegro's time registration, you register absences, arrivals and everything that has an impact on the remuneration of your employees. Our solution offers several advantages within the business service industry: 

    • Schedules: all types of schedules are possible, such as fixed or flexible schedules and open schedules.
    • Presences and absences: everything that applies to your organization can be set up, such as illness, statutory and extra statutory leave, ADV, TVT, (additional) birth leave,.... With an immediate overview of the (vacation) planning of your department or organization.
    • Overtime: you determine when something is overtime, at what percentages, and to whom it applies.
    • Allowances: automatic calculation of allowances such as on-call, standby or weekend allowances, as well as travel or home-work allowances.
    • User roles: most common are HR, manager and employee, but any user role is possible.

      • Insight: your employees always have insight into their hours worked, overtime, schedule and leave balances, which ensures higher employee satisfaction.
        • Fully compliant: the software is fully aligned with your collective bargaining agreement or company regulations, complies with the Working Hours Act and is flexible when laws and regulations change.

        • Workflows: flexibly configurable for assessing requests or handling exceptions.
        • Presence board: an up-to-date overview of your employees present in case of an emergency.

        Integration with your Payroll & HR software

        All employee data are imported from the payroll software database. At the end of the month, Syntegro exports all data needed for correct payroll.

         

        In addition, we offer many more standard integrations

        Insight into your costs through Job registration

        For direct insight and control of the costs of your entire process, choose the optional module 'job registration':

        • Register the time your employees spend on a task or project. This gives you insight into the hours worked per employee, task or project. Sick hours can also be included.
        • Only relevant tasks or projects are shown per employee. They select and register their jobs and see the details in their calendar.
        • With a link to your ERP software, standard APIs allow you to automatically create cost centers and use the registered information for post-calculation and invoicing.
        • Comprehensive reports of time spent and realistic insights into your internal costs.

            Control through Access Management & Visitor Registration 

            With Synguard's solution, we offer a complete solution within the same software platform as Syntegro:

            • Access Management: control who has access to your buildings where and when, with a flexible and scalable solution.
            • Visitor management: receive your visitors warmly and automatically, from the first invitation to departure, at a receptionist or self-service kiosk.
            • Parking management: your parking space is optimally utilized with a real-time overview of usage and occupancy by employees, visitors, other businesses and local residents.

            References