MUNICIPALITIES & GOVERNMENT
INCREASE CITIZEN SATISFACTION BY OPTIMALLY SCHEDULING YOUR STAFF, TASKS AND PROJECTS
There are more and more citizen reports and more tasks and projects need to be scheduled, often across departments and services. You have to manage teams and resources and ensure a fair distribution of all shifts. Do you lose the overview and the planning goes haywire? Then you are wasting time and resources and your citizens and employees may be dissatisfied.
Syntegro offers a complete Workforce Management solution for Municipalities & Government: time registration, planning (personnel, project and task planning), job registration and access management for all your employees and temporary workers.
Schedule according to your requirements!
Scheduling the right person for the right task is only one challenge. Often you also have to take into account all kinds of preconditions: the availability of materials and equipment, start dates, deadlines, locations, SLAs, and so on.
We ensure optimal planning, satisfied employees and citizens. We do this with software that we fully customize to your planning needs:
- Thanks to our software, you have one central overview of all your employees, tasks, time and resources.
- Make use of different schedules for, for example, civic affairs and service teams for maintenance and general cleaning.
- An efficient project planning for annual projects such as cultural events or sports affairs where your project, personnel and task planning merge.
- By using personnel planning, you always put the right people in the right place within your organization. This way you avoid under- and overstaffing and the costs that come with it.
- Direct insight for employees into the current schedule. Even after a change, the schedule is immediately visible in the app.
- Make use of our standard integrations with ticketing systems. This allows you to quickly schedule the right employees with the right skills, equipment and materials for each call.
- Flexible, efficient and simple for planners. We do this with a customized planning board on which we clearly display relevant, real-time information. Think of availability, timetables and overstaffing and understaffing. For both permanent and temporary employees.
- Transparent costing through an overview of the resources and time spent per task or project.
Easy registration & always insight
Through the convenient app and portal, employees have real-time insight into their schedules, hours worked and leave balances. A request is submitted quickly and easily and the manager can approve it immediately via the app or portal.
For time, task and project registration, there are several ways for employees to register: via the clock, a PC or via the app.
Automatic & reliable time registration
With Syntegro's time registration, you register presences and absences and everything that impacts the remuneration of your employees. Our solution offers several advantages within municipalities & government:
- Schedules: all types of schedules are possible, such as fixed or flexible schedules and open schedules.
- Presences and absences: everything that applies to your organization can be set up, such as illness, statutory and extra statutory leave, ADV, TVT, (additional) birth leave,.... With an immediate overview of the (vacation) planning of your department or organization.
- Overtime: you determine when something is overtime, at what percentages, and to whom it applies.
- Allowances: automatic calculation of allowances such as on-call, standby or weekend allowances, as well as travel or home-work allowances.
- User roles: most common are HR, manager and employee, but any user role is possible.
- Insight: your employees always have insight into their hours worked, overtime, schedule and leave balances, which ensures higher employee satisfaction.
- Fully compliant: the software is fully aligned with your collective bargaining agreement or company regulations, complies with the Working Hours Act and is flexible when laws and regulations change.
- Workflows: flexibly configurable for assessing requests or handling exceptions.
- Presence board: an up-to-date overview of your employees present in case of an emergency.
Integration with your Payroll & HR software
All employee data are imported from the payroll software database. At the end of the month, Syntegro exports all data needed for correct payroll.
In addition, we offer many more standard integrations
Insight into your costs through Job registration
For direct insight and control of the costs of your entire process, choose the optional module 'job registration':
- Register the time your employees spend on a task or project. This gives you insight into the hours worked per employee, task or project. Sick hours can also be included.
- Only relevant tasks or projects are shown per employee. They select and register their jobs and see the details in their calendar.
- With a link to your ERP software, standard APIs allow you to automatically create cost centers and use the registered information for post-calculation and invoicing.
- Comprehensive reports of time spent and realistic insights into your internal costs.
Control through Access Management & Visitor Registration
With Synguard's solution, we offer a complete solution within the same software platform as Syntegro:
- Access Management: control who has access to your buildings where and when, with a flexible and scalable solution.
- Visitor management: receive your visitors warmly and automatically, from the first invitation to departure, at a receptionist or self-service kiosk.
- Parking management: your parking space is optimally utilized with a real-time overview of usage and occupancy by employees, visitors, other businesses and local residents.